Refund policy

Full refund within 7 days

For first payments and renewals alike, ask within 7 days of payment for a full refund, whether or not you used it. The Pro period for that payment ends with the refund.

After 7 days

Cancel and you won't be charged again. You keep Pro until the period you paid for ends. We don't give partial refunds for the remaining time on monthly or yearly plans.

If an outage kept you from using Pro, contact us whenever it happened. We'll refund you or extend your plan.

How to ask

Email the contact address from the address you signed up with, or use the link in your Paddle receipt. Refunds arrive within 5 to 10 business days depending on your payment method.